Unlike many other online vape shops, we are not only contactable by email. Our customer service team is always happy to speak to you in person, over the phone, by email, live chat, social media – whatever YOU prefer. And we’re not just there to talk about orders, we are always happy help in any way we can – whether you want to ask a general question about vaping, can’t decide on a product, or want advice about anything vape related, we’re here for you.

Kim Trading is your one stop online vape shop, stocking the widest assortment of quality products available from all over the world. Each and every one has been carefully chosen by our expert team of testers and purchasers, assessed for quality and price, to ensure we only offer the best.

Having such a large variety of products is essential to ensure we have something to suit every different type of vaper, whether you’re new to vaping or an old hand, prefer mouth to lung vaping or direct to lung, high PG or max VG, we want to help you on your vaping journey. Our aim is to make it as easy as possible for you to find exactly what you need whenever you need it – be it eliquid, hardware, coils or accessories.

Vaping technology is constantly and rapidly evolving, and so in turn is our product range. There are always new products for you to check out every time you visit the site, and if you want to know about new additions sooner you can sign up to our newsletter too.

We guarantee to every single customer – if there’s a problem we will fix it! Customer service are here to help no matter what the issue.

Whether you’ve made a mistake in your order, or there’s a problem with a device or a liquid you’ve received, if you can’t work your mod, or your order hasn’t shown up as expected, contact our team and we’ll get the problem resolved asap.

As much as we’d all like to claim we are perfect, occasionally mistakes do happen – we’re all human after all.